Privacy Policy

1. General Information

1. This policy applies to the Website functioning at the URL: file-europe.com

2. The Website operator and Data Administrator is: File Sp. z o.o. Warszawska 136, 21-080 Garbów

3. Operator’s contact email address: info@file-europe.com

4. The Operator is the Administrator of your personal data with respect to data voluntarily provided on the Website.

5. The Website uses personal data for the following purposes:

  * Presentation of offers or information

6. The Website collects information about users and their behavior in the following ways:

  1. Through data voluntarily entered in forms, which are then entered into the Operator’s systems.

  2. By saving cookies on end devices.

2. Selected data protection methods used by the Operator

1. Locations where you log in and enter personal data are protected in the transmission layer (SSL certificate). This means that personal and login data entered on the site are encrypted on the user’s computer and can only be read on the destination server.

2. Personal data stored in the database is encrypted in such a way that only the Operator possessing the key can read it. This protects the data in case the database is stolen from the server.

3. The Operator periodically changes its administrative passwords.

4. To protect data, the Operator regularly performs security backups.

5. An important element of data protection is the regular updating of all software used by the Operator for processing personal data, which in particular means regular updates of programming components.

3. Hosting

1. The Website is hosted (technically maintained) on the servers of the operator: home.pl

2. The hosting company, in order to ensure technical reliability, maintains logs at the server level. The following may be recorded:

  * resources identified by URL (addresses of requested resources – pages, files),

  * time of request arrival,

  * time of sending the response,

  * name of the client station – identification carried out by the HTTP protocol,

  * information about errors that occurred during HTTP transactions,

  * URL address of the page previously visited by the user (referer link) – if the Website was accessed through a link,

  * information about the user’s browser,

  * information about the IP address,

  * diagnostic information related to the process of self-ordering services through recorders on the website,

  * information related to the handling of email directed to the Operator and sent by the Operator.

4. Your rights and additional information on how data is used

1. In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the agreement concluded with you or to fulfill obligations incumbent on the Administrator. This applies to such groups of recipients:

  * authorized employees and associates who use the data in order to achieve the website’s purpose

2. Your personal data processed by the Administrator will not be stored longer than necessary to perform the related activities specified by separate regulations (e.g., on accounting). Regarding marketing data, the data will not be processed for longer than 3 years.

3. You have the right to request from the Administrator:

  * access to personal data concerning you,

  * their rectification,

  * deletion,

  * processing restrictions,

  * and data portability.

4. You have the right to object to processing indicated in point 3.2 regarding the processing of personal data for the performance of legally justified interests pursued by the Administrator, including profiling, although the right to object cannot be exercised if there are valid, legally justified grounds for processing that override your interests, rights, and freedoms, in particular the establishment, exercise, or defense of claims.

5. Actions of the Administrator are subject to complaint to the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.

6. Providing personal data is voluntary but necessary to operate the Website.

7. Actions may be taken against you consisting of automated decision-making, including profiling, in order to provide services under the concluded agreement and for direct marketing conducted by the Administrator.

8. Personal data is not transferred to third countries within the meaning of personal data protection regulations. This means we do not send them outside the European Union.

5. Information in forms

1. The Website collects information provided voluntarily by the user, including personal data, if provided.

2. The Website may record information about connection parameters (timestamp, IP address).

3. In some cases, the Website may save information facilitating the linking of data in the form with the email address of the user filling out the form. In this case, the user’s email address appears inside the URL of the page containing the form.

4. The data provided in the form is processed for the purpose resulting from the function of a specific form, e.g., to process a service request or business contact, registration of services, etc. Each time, the context and description of the form clearly inform what it is used for.

6. Administrator logs

1. Information about user behavior on the website may be subject to logging. This data is used for administration of the website.

7. Important marketing techniques

1. The Operator uses statistical analysis of traffic on the website via Google Analytics (Google Inc. based in the USA). The Operator does not transmit personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. Regarding information about user preferences collected by the Google advertising network, the user can view and edit information derived from cookies using the tool: https://www.google.com/ads/preferences/

8. Information about cookies

1. The Website uses cookies.

2. Cookies are computer data, particularly text files, which are stored on the Website User’s end device and are intended for use with the Website’s pages. Cookies typically contain the name of the website they come from, the storage time on the end device, and a unique number.

3. The entity placing cookies on the Website User’s end device and accessing them is the Website operator.

4. Cookies are used for the following purposes:

  1. maintaining the Website user’s session (after logging in), so the user does not have to re-enter their login and password on each subpage of the Website;

  2. achieving the purposes specified above in the “Important marketing techniques” section;

5. Two main types of cookies are used within the Website: “session” cookies and “persistent” cookies. “Session” cookies are temporary files that are stored on the User’s end device until logging out, leaving the website, or turning off the software (web browser). “Persistent” cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.

6. Web browsing software (web browser) usually allows cookies to be stored on the User’s end device by default. Website Users can change their settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject can be found in the help or documentation of the web browser.

7. Restrictions on the use of cookies may affect some functionalities available on the Website.

8. Cookies placed on the Website User’s end device may also be used by entities cooperating with the Website operator, in particular, this applies to companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing cookies – how to express and withdraw consent in practice?

1. If the user does not wish to receive cookies, they can change the browser settings. We reserve that disabling cookies necessary for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases, may prevent the use of websites.

2. To manage cookie settings, select your web browser from the list below and follow the instructions:

* [Edge]
* [Internet Explorer]
* [Chrome]
* [Safari]
* [Firefox]
* [Opera]

Mobile devices:

* [Android]
* [Safari (iOS)]
* [Windows Phone]